eTop University
  • 👋Welcome to eTop University: Your Learning Hub
  • About us
    • 🚀Vision, Mission & Focus
      • Vision
      • Mission
      • Focus
    • 💖Values
  • Team
    • 👋Meet the Team!
  • 📚Education
    • 🆘Self Help Guides
      • 🖱️Three things to fix your computer
      • 📃Change the Default Application
      • 🎒Backups!
        • Windows Server - Previous Versions
        • OneDrive for Business Versions
      • Microsoft 365 Guides!
        • The Art of the Microsoft Minute: A Humorous Guide for eTop Users
        • 📉PowerBI License Association
        • ☁️OneDrive for Business
          • 📂OneDrive Files On-Demand
          • 📁Known Folder Move
          • 🤝File sharing with OneDrive
          • 🔁SharePoint Sync
        • 📆Microsoft Teams
          • 📅Using Teams
          • 🆕New Teams/Old Teams
        • ➡️Microsoft Authenticator
          • 🔐Verify your Authentication methods
        • 📩Outlook
          • 🔐Managing Quarantine
          • 🚩Report messages to Microsoft
          • 🗓️Shared Calendars
          • 📱Outlook Mobile Setup
            • 📥iOS setup
            • ✉️Android Setup
          • 🤝Accessing Another Mailbox
          • 🗄️Online Archiving
        • 📆Microsoft Bookings
          • Create a Booking Page
          • Public and Private Bookings
          • 🤙Schedule a meeting with Bookings
        • 📲Mobile Phone Setup
          • Microsoft Company Portal
          • 📱Android Phone Setup
          • 📱iOS Phone Setup
          • Microsoft Company Portal
      • 💲QuickBooks Troubleshooting
      • Browser Help
        • ↗️Open a page in Internet Explorer
        • Setting up Microsoft Edge Sync
        • 🔖Migrating Bookmarks to Microsoft Edge
        • 🎁Extensions in Microsoft Edge
      • 🔧eTop Tools
        • 📯Secure Remote Connection
          • 👩‍💻Sophos Connect VPN
          • 🌨️Cloudflare ZTNA Info
          • 💻Screen Connect
            • 🔑Reset your ScreenConnect Password
            • ScreenConnect on MacOS
        • 🔨Deployed Tools
          • 🗝️Keeper - Getting Started
          • ⌚AutoElevate
          • ◽UBlock - Origin Ad Blocker
          • 📨Sophos Email - Self Service Portal
      • 🎣How to spot a Phish
      • 🛣️Remote Applications
      • 🧾Password Manager
      • 🖊️Exclaimer Cloud -synchronized signatures
        • Using Exclaimer
    • ⚙️Welcome to Working with eTop
      • 📭eMail - Helpdesk@etoptechnology.com
      • 📱Phone Call - 951-398-0021
      • Page
      • 🆘Helpdesk Buttons!
        • 🔘How to HDB!
      • 🎫eTop Ticket Forms
    • 🆙eTop- Process!
      • When to Escalate a Ticket
      • 📋Client User Onboarding
      • 📋User Offboarding
      • 🏁Prospect Onboarding
    • 🌐Global Client Updates
      • 🔬Microsoft Issues
        • Some users may experience multiple issues with their Microsoft Teams TM710344
      • 🛑Bad Patch Update
      • 📮New sender rules when sending to Yahoo and Gmail
  • 📺Media - Education!
    • 📻Podcast - Business Tech Playbook
    • 📹Youtube Education!
  • 🔒Security - Insights
    • Security Practices
      • Important Notice on Password Security Practices
    • 👨‍⚖️CISA - Briefs
      • NSA, FBI, and CISA Release Cybersecurity Information Sheet on Deepfake Threats
      • 🔐Oct 3 Secure our World!
  • Policies
    • 🌴Policies
      • 💻Endpoint Procurement
      • 🔓Multi Factor
      • 🗄️Online Archiving
      • 🔧Patching
        • ImmyBot Maintenance Emails
      • ⬆️Culture of Security
        • 🔐Terminology Guide
        • 🕵️EDR
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  1. Education

Self Help Guides

Location for common self-help issues our clients see!

PreviousMeet the Team!NextThree things to fix your computer

Last updated 10 months ago

Was this helpful?

📚
🆘
🖱️Three things to fix your computer
📃Change the Default Application
🎒Backups!
Microsoft 365 Guides!
💲QuickBooks Troubleshooting
Browser Help
🔧eTop Tools
🎣How to spot a Phish
🛣️Remote Applications
🧾Password Manager
🖊️Exclaimer Cloud -synchronized signatures