📭eMail - [email protected]
eMail!
When assistance is required, you have several options! One of the most effective ways is:
EMAIL us at [email protected]
Emailing us directly connects you to our available team members ready to assist. Here are a few tips to ensure your request is handled as efficiently as possible:
Subject Line: Summarize your issue briefly yet effectively.
Email Body: Elaborate on the details of your issue. The more information you provide, the better we can assist.
Attachments: If possible, include relevant attachments like screenshots or error logs. Describe the steps that reproduce the issue to give us a better understanding.
Avoid CCing: Please avoid CCing distribution lists or other ticketing systems to prevent confusion and duplication of efforts.
Remember, directly messaging individual team members could result in service delays. Emailing the helpdesk ensures your request is promptly seen and handled by our dedicated support team. We're here to help!
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